Ongame Poker Network Review
Positive on the Network
Ongame software can be run for PC, Mac or Linux users and is available in a mobile version as well. They feature a realistic 3D environment with avatars that can be switched off if you find them distracting. They offer some worthwhile bonuses and a good selection of tournaments.
Negative on the Network
Customer service support is not available by telephone, or are they available 24 hours a day, which means that there may be delays in receiving answers to emails. The software features that they offer are not always clear.
Ongame Network
The Ongame network is one of the top five to six online poker networks in the industry. It accommodates approximately 25 poker rooms, including PokerLoco and Hollywood Poker. They developed their first game in 1999 which they released for PokerRoom.com. The Ongame network does not accept US players. It uses java-based software which means that it is available for Mac and Linux users. They also offer mobile poker making Ongame extremely portable. The Ongame network software features a fantastic, realistic 3D environment for the players with excellent table graphics. The Ongame network offers some unique features such as Texas Hold'em and Omaha games where the small blind and big blind are of equal value. They also feature note-taking and chat functions in the lobbies of their poker rooms. They provide table statistics, but it is not always easy to view this information. The Ongame network is known to offer valuable bonuses and a worthwhile tournament variety. Ongame is serious about the security at their site and they make use of highly advanced security features. They also have a team of security supervisors who patrol their poker rooms looking for any signs of fraud.
Traffic on the Network
During peak hours, the Ongame network sees approximately 7,000 cash game players and a further 30,000 tournament players placing them among the top 5 to 6 online poker networks. Most of these players are centered around the Texas Hold'em tables, however it is possible to find games in all variations at Ongame poker rooms, as well as in any of their tournament types. There is a range of levels of play on the Ongame network with many mediocre players, as well as some loose-aggressive players. The high stakes games tend to see some top professional players as well.
Customer Service on the Network
Customer service support is not the strongest point for Ongame network poker rooms. They have a commonly asked questions section on their websites which they recommend that you read. If you do not find the answer to your question in this section, you can then contact their customer service team. They are contactable via email. They do not have a telephone number for you to call. They do have a live chat function, but their operators are not online 24 hours a day, so you may not be able to reach them via this method.
Games on the Network
The Ongame network offers Texas Hold'em, Omaha, Omaha Hi-Lo, Seven Card Stud, Seven Card Stud Hi-Lo and Five Card Draw. They come in no limit, pot limit and fixed limit games. Stakes range from $0.25/$0.50 up to $500/$1,000 in some of the limit Hold'em games.